Privacy Policy
Last updated: October 2026
At Amarii, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our jewellery, contact us, book an appointment or otherwise interact with Amarii.
Amarii operates in Australia and handles personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
1. Information We Collect
Depending on how you interact with Amarii, we may collect information including:
- Your name
- Email address
- Telephone number
- Billing and delivery address
- Order and transaction details
- Ring size and jewellery preferences
- Information provided during consultations or enquiries
- Communications between you and Amarii
- Information provided in connection with returns, exchanges or warranty enquiries
- Any other information you choose to provide to us
When you visit our website, we may also collect certain information automatically, including your IP address, browser and device information, pages visited, products viewed, referring websites and information about how you interact with our website.
2. How We Collect Information
We may collect personal information when you:
- Visit or use our website
- Place an order
- Create an account
- Contact us
- Book a consultation
- Subscribe to our communications
- Request information about our products
- Communicate with us through social media
- Participate in a promotion or competition
- Submit a return, exchange or warranty request
We may also collect information through cookies, analytics tools and similar technologies when you use our website.
3. How We Use Your Information
We use personal information for purposes including:
- Processing and fulfilling your orders
- Processing payments
- Arranging delivery
- Communicating with you about your order
- Responding to enquiries
- Providing customer support
- Arranging consultations and appointments
- Managing returns, exchanges and warranty matters
- Improving our website and customer experience
- Understanding how customers use our website
- Preventing fraud and protecting the security of our website
- Sending marketing communications where you have consented to receive them
- Conducting business analysis and reporting
- Meeting legal and regulatory obligations
We do not sell your personal information.
4. Payments
Payments made through our website are processed by third-party payment providers.
Depending on the payment method you select, your payment information may be collected and processed directly by the relevant payment provider.
Amarii does not store complete credit or debit card details on its own systems.
Payment providers handle payment information in accordance with their own privacy policies and security practices.
5. Cookies and Analytics
Amarii may use cookies and similar technologies to help our website function properly and to understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Maintain your shopping cart
- Improve website functionality
- Understand website traffic
- Measure advertising performance
- Improve our products and services
- Provide relevant marketing communications
You can control or disable cookies through your browser settings. Some features of our website may not function correctly if certain cookies are disabled.
6. Marketing
If you choose to receive marketing communications from Amarii, we may contact you about new collections, products, special offers, events and other Amarii news.
You can unsubscribe at any time by using the unsubscribe link included in our marketing communications or by contacting us.
We may continue to send transactional or service-related communications where necessary, such as order confirmations, delivery updates or information relating to an enquiry.
7. Sharing Your Information
We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our products and services.
These may include:
- Payment providers
- Delivery and courier providers
- Jewellery manufacturers and suppliers involved in fulfilling your order
- Website and technology providers
- Hosting providers
- Email and communications providers
- Analytics and advertising providers
- Customer service or relationship management platforms
- IT and security providers
- Professional advisers
- Government authorities or regulators where required or permitted by law
We only provide third parties with information reasonably necessary for them to perform the relevant service or function.
8. Overseas Service Providers
Although Amarii operates in Australia, some of the third-party services we use may store or process information outside Australia.
These may include providers of payment processing, website hosting, cloud technology, email, analytics and advertising services.
Depending on the services we use, your personal information may be processed in countries outside Australia.
We take reasonable steps to ensure that personal information disclosed to third-party service providers is handled appropriately and securely.
9. Protecting Your Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Security measures may include appropriate access controls, secure systems, password protection, encryption and the use of reputable third-party service providers.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to provide our services, to meet legal and accounting requirements, to resolve disputes or to protect our legitimate business interests.
If you send us reference images through our contact form, we store them securely to prepare your quote and delete them after 12 months.
When information is no longer required, we take reasonable steps to securely delete, destroy or de-identify it where appropriate.
11. Accessing or Correcting Your Information
You may request access to personal information we hold about you.
You may also ask us to correct information if you believe it is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to an access or correction request.
To make a request, please contact us using the details below.
12. Privacy Complaints
If you believe Amarii has mishandled your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
We will consider your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Further information about making a privacy complaint is available from the OAIC at:
Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/
13. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and other services.
Those websites operate independently from Amarii and may have their own privacy policies.
We are not responsible for the privacy practices or security of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.
The latest version will always be published on our website, together with the date it was last updated.
15. Contact Us
If you have a question, concern or request regarding your personal information or this Privacy Policy, please contact us:
Amarii
Email: privacy@amarii.com.au
We will endeavour to respond to privacy enquiries and requests within a reasonable timeframe.